At which store did you get your vehicle washed?
What day of the week was it?
Are You:
What type of service did you purchase today?
How long have you been a Car Pool Customer?
If this was your first visit, what prompted your visit today?
How satisfied have you been with... (5 being the best)
How often do you visit Car Pool?
How many vehicles does your household own?
About how many miles did you drive to get here today?
Did you come from...
What is your home zip code?
How old are you?
What is your annual household income?
Please rank the following on how important it is to you, where 1 means most important and 7 means the least important
Exterior cleanliness of vehicle
1 2 3 4 5 6 7
Interior cleanliness of vehicle
1 2 3 4 5 6 7
Friendliness of service
1 2 3 4 5 6 7
Speed of service
1 2 3 4 5 6 7
Comfort of the waiting area
1 2 3 4 5 6 7
Value for the money
1 2 3 4 5 6 7
Helpful and knowledge of staff
1 2 3 4 5 6 7
Did you decide ahead of time to get your vehicle washed today?
In selecting who you have wash your car, please rank the following on how important it is to you, where 1 means most important and 9 means the least important
Price
1 2 3 4 5 6 7 8 9
Location (convienent to work or home)
1 2 3 4 5 6 7 8 9
Service Offerings
1 2 3 4 5 6 7 8 9
Reputation
1 2 3 4 5 6 7 8 9
Convienence (speed of service)
1 2 3 4 5 6 7 8 9
Quality of Service
1 2 3 4 5 6 7 8 9
Friendliness of staff
1 2 3 4 5 6 7 8 9
Availability of Discounts & Coupons
1 2 3 4 5 6 7 8 9
Heard or saw an ad for Car Pool
1 2 3 4 5 6 7 8 9
Did the Service Advisor influence the services you purchased today?
Do you know about our Duck Bucks Program?
Have you ever had your car professionally detailed?
Comments & Suggestions...
Word Verification: Carefully type the characters you see in the picture below.(What is this?)
Letters are not case sensitive
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