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CAR POOL Survey

All of our Car Pool Car Wash & Detail Shops are dedicated to provide you with the best possible products and services available. We constantly look for creative ways to find out what are customers want but the best way to find out is to just ask!

By filling out the survey below, you can help us in providing you with exactly what you want. Your information is safe and will not be shared or sold to other companies...that's our Car Pool Pledge to you for helping us make a better company!

Todays Date: 2012-02-07
Contact Information (not required)
Name:
 Email:
 Phone:
At which store did you get your vehicle washed?







What day of the week was it?





Are You:  
What type of service did you purchase today?





How long have you been a Car Pool Customer?



If this was your first visit, what prompted your visit today?




How satisfied have you been with... (5 being the best)
  5 4 3 2 1
Your Car Pool visits overall
Exterior cleanliness of vehicle
Friendliness of service
Speed of service
Comfort of waiting area
Value for the money
Helpfulness and knowledge of staff
How often do you visit Car Pool?



How many vehicles does your household own?
       
About how many miles did you drive to get here today?
     
Did you come from...
       
What is your home zip code?
How old are you?
         
What is your annual household income?
       
Please rank the following on how important it is to you, where 1 means most important and 7 means the least important
Exterior cleanliness of vehicle
Interior cleanliness of vehicle
Friendliness of service
Speed of service
Comfort of the waiting area
Value for the money
Helpful and knowledge of staff
Did you decide ahead of time to get your vehicle washed today?
   
In selecting who you have wash your car, please rank the following on how important it is to you, where 1 means most important and 9 means the least important
Price
Location (convienent to work or home)
Service Offerings
Reputation
Convienence (speed of service)
Quality of Service
Friendliness of staff
Availability of Discounts & Coupons
Heard or saw an ad for Car Pool
Did the Service Advisor influence the services you purchased today?
     
Do you know about our Duck Bucks Program?
   
Have you ever had your car professionally detailed?
   
Comments & Suggestions...
Word Verification: Carefully type the characters you see in the picture below.
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